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Jill Hammons
Jill Hammons
01:20

Jill Hammons

USS Midway Museum

San Diego, CA USA

"Don’t give up and don’t give in. Tomorrow is a whole new day and new experience."

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Jill's work combines: Non-Profit Organizations, Business, and Working with Others

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Day In The Life

Director of Membership

Implement department strategies to attain annual membership goals for the USS Midway Museum.

03:19

Day In The Life Of A Museum Membership Director

My Day to Day

Membership directors are typically steeped in statistics on renewal rates and the like. I don’t have prior experience in those things, so I hired people who do. Then, I play to my strengths like customer service and leadership. I focus on guest experience, organize events for members, and look for new speakers and experiences for our members. I spend a lot of time educating members about the ship and veterans. I also use every day to make sure the USS Midway is connected with the community.

Skills & Education

Advice for getting started

I had to drop out of school and get a job to help my family when my dad’s business went bankrupt. I really felt like I needed to get a degree in order to be someone. However, life got hectic and I wasn’t ever able to go back to school. I thought that without a degree, I was less than everyone else. Then one day, I realized I was getting a great education just by living life and experiencing real business.

Here's the path I took:

  • High School

Here's the path I recommend for someone who wants to be a Director of Membership:

Bachelor's Degree: Communication, General

Learn more about different paths to this career

Life & Career Milestones

I've taken a lot of twists and turns

  • 1.

    As a child, I was very sheltered—my family didn’t watch the news and we weren’t tuned into current events.

  • 2.

    When I got to college, I was stunned by all of the political upheaval and grew angry at my sheltered childhood—I turned to writing to express my feelings, which pushed me toward majoring in English.

  • 3.

    My father’s clothing business unexpectedly went bankrupt before I graduated college, and as the oldest of my siblings, I dropped out of school and got a job to help my family.

  • 4.

    Getting married and having kids prevented me from going back to university, but I did go to a professional college and learned front and back office skills for medical offices.

  • 5.

    I worked as a Medi-Cal eligibility worker in an emergency room because I loved reassuring people who couldn’t afford insurance and helping them feel better.

  • 6.

    After relocating to San Diego, I got a job as a public affairs assistant for the newspaper at Scripps Institution of Oceanography, UC San Diego because of my writing and speaking skills.

  • 7.

    After 28 years at Scripps—during which I had been promoted to director of special events—I was laid off because of the recession; I felt helpless because I was 58 years old at the time.

  • 8.

    Thanks to my drive and my confidence in what I could bring to the table, I was only unemployed for three months before I got hired as the director of membership at the USS Midway Museum.

Defining Moments

How I responded to discouragement

  • THE NOISE

    Messages from Myself:

    Without a college degree, I'm less than everyone else.

  • How I responded:

    I had to drop out of school and get a job to help my family when my dad’s business went bankrupt. I really felt like I needed to get a degree in order to be someone. However, life got hectic and I wasn’t ever able to go back to school. I thought that without a degree, I was less than everyone else. Then one day, I realized I was getting a great education just by living life and experiencing real business.

Experiences and challenges that shaped me

Click to expand

  • My father’s business unexpectedly went bankrupt before I graduated college. As the oldest of my siblings, I felt it was my place to drop out of school and get a job to help my family. I always intended to go back to school, but life got too busy.

  • I got laid off during the recession after 28 years at a job. I was 58 years old and thought no one would hire me. I wrote to everyone I knew, asking for a chance. Because of my determination, I was only unemployed for 3 months before finding a job!