Take a free class in management communication from MIT's Sloan School of Management to get a jumpstart on the skills you'll need in this career.

Take an online class in management communication. 

The skills of a project manager are desirable qualities in a variety of careers & some even require certification. Do your research on various certification programs that would benefit your career. 

Get certified as a Project Management Professional (PMP).

Prepare to take on that leadership role by gaining valuable management tools and techniques that help improve processes within an organization.

Get Lean Six Sigma certified.

Learn about the basics of operations management by taking a class online or at your school. Discover how this skill can benefit a variety of careers. 

Take an operations management class. 

See the creative process behind the scenes of these iconic advertisements. Pay attention to the different roles that the agency leaders play in the process. What role sounds most interesting to you?

Look at the top ad campaigns of the 21st century.

Dive into this overview of a popular organizational philosophy and get started on your own system to up your productivity and start getting things done!

Practice getting organized!

Obtain a compliance certification in order to stand out in the job market or take your current career to the next level. Check out what it takes to get started today!

Become a Certified Compliance & Ethics Professional (CCEP).

First-Line Supervisors of Personal Service Workers

Supervise and coordinate activities of personal service workers.

Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

Enterprising

Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.

Artistic

First Interest High-Point

Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.

Social

Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Conventional

Second Interest High-Point

Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.

Realistic

Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.

Investigative

Third Interest High-Point

Job Zone Three: Medium Preparation Needed

Public Relations and Fundraising Managers

Management Occupations

Advertising, Marketing, Promotions, Public Relations, and Sales Managers

Assign work schedules, following work requirements, to ensure quality and timely delivery of service.

Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications.

Train workers in proper operational procedures and functions and explain company policies.

Resolve customer complaints regarding worker performance or services rendered.

Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.

Meet with managers or other supervisors to stay informed of changes affecting operations.

Take disciplinary action to address performance problems.

Apply customer feedback to service improvement efforts.

Requisition necessary supplies, equipment, or services.

Participate in continuing education to stay abreast of industry trends and developments.

Inform workers about interests or special needs of specific groups.

Direct marketing, advertising, or other customer recruitment efforts.

Arrange worker breaks to ensure services are adequately staffed throughout each shift.

Direct or coordinate the activities of workers, such as hotel staff or hair stylists.

Inform management about problems, such as employee disputes.

Investigate employee complaints and resolve problems following management rules and regulations.

First-Line Supervisors of Personal Service Workers

Overview

Career

What First-Line Supervisors of Personal Service Workers Do

Other Job Titles First-Line Supervisors of Personal Service Workers May Have

Tasks & Responsibilities May Include

First-Line Supervisors of Personal Service Workers

Overview

Career

What First-Line Supervisors of Personal Service Workers Do

Other Job Titles First-Line Supervisors of Personal Service Workers May Have

Tasks & Responsibilities May Include

Education

Level of Education Attained by First-Line Supervisors of Personal Service Workers

Majors Related to Career

Related Careers

Related Leaders